FAQ

The Cité Royale de Loches ticket includes admission to the royal residence and keep plus a multimedia tour of the keep (HistoPad©). Both landmarks are listed as Monuments Historiques and stand inside the fortified Cité Royale itself in central Loches.

It's free to park on Mail Droulin and Place de Verdun. You can also park in the blue zone for up to 1.5 hours and you must display a parking disc. There is a motorhome parking area near Loches train station.

Yes. There's a reserved space near the entrances to both the royal residence and keep. You must display your blue badge as traffic and parking are monitored within the Cité Royale.

There is nowhere to eat and drink at either landmark. However, you can bring a picnic to eat in the grounds at the keep and royal residence. There are recycling bins available. There are independent food and drink outlets during high season (spring/summer) in Loches uptown. Please contact Tourist Information for further details.

Dogs are allowed in the grounds and must be kept on a lead. Dogs are also allowed inside the château in a pet carrier. Guide dogs for sight-impaired visitors are allowed throughout the site. Other types of pet are not allowed.

The ticket you buy on-site is only valid for one day subject to seasonal opening times.

Guided tours are available at both landmarks. They take place at set times and may vary subject to opening times. Tour times are posted on the website but may be subject to change. We recommend you call ahead to check the guided tour times on the day of your visit: +33 (0)2 47 19 18 08. Guided tours are free.

Your e-tickets are valid for the date you enter when you buy them on the website https://billetterie-cite-royale-loches.departement-touraine.fr/.
They are non-refundable (unless visitors are unable to enter the Cité Royale de Loches due to the site being closed in unforeseen circumstances). However, you can amend or exchange your tickets online as long as you do so before the date you originally chose to visit. You cannot amend or exchange your tickets after the date stated on your ticket.

Tickets bought on-site are valid for the day you buy them on.
E-tickets are valid for the date you select when you buy them.
Tickets sold by other providers are valid for the day you visit.

The Cité Royale de Loches is a medieval site built between the 11 th and 15 th century. As you can imagine, there are steps on-site. Although the few steps in the royal residence are to modern standards, the keep may prove more challenging as there are three towers for you to visit. It can be demanding if you want to explore all three towers. You can borrow walking sticks and wheelchairs at reception at both landmarks.

Concessions do not apply to people aged 60 and over. Please find information about our concessions on: https://citeroyaleloches.fr/visite-chateau/horaires-tarifs.

Please call the museum during opening times on +33 (0)2 47 19 18 08 or email citeroyaleloches@departement-touraine.fr